AWKWARD ZOMBIE

Yeah, it's a valid suggestion, but I've gone through those things a few times before. It doesn't mention offline mode at all anywhere that'd make sense. *sigh* Maybe it's not a conspiracy, but they don't care...

Submit a new inquiry rather than trying to find a fix from someone else's. Unlike the guys that make the games at Valve, Steam Support only have one job. 'Fix problems people are having with Steam.'

Ding.

If anybody would like to pitch in on this,, support my case, I'd be very grateful. I hope I came off as civil...

No idea what it says. I'm guessing it's marked as private or something. In any case, just wait for Steam Support to email you and they should be able to help you sort it out. I really doubt there's anything any of us could do to help. Be patient as it can take up to a week for them to respond.

support tickets are completely confidential you goof

Oh, well excuse me for not knowing the ins and outs of submitting a Steam support ticket. I'm not so grossly involved or particularly confident in their will to help me that I'd research everything about it, 'cause it's not like it'd fuckin' help anything. ...no, I'm not trying to be mean. For some reason, I always talk as though I'm on a sitcom because no matter what I say, I expect everyone to find in humorous in some context, as opposed to mean or offensive. Maybe that's why I used to tell people not to take me seriously at all...

Maybe I should just go away.

Dude, no need to get so defensive. Lambeth simply did exactly what you claim you're trying to do; make a joke without the intent to offend. Unfortunately Medic, sarcasm is usually negative in context which may be why your humor isn't having the desired effect.

That aside, Medic's sense of humor has little to do with Steam or video games in general so hopefully this is the last post in this thread about that particular subject.

So, does anybody else have any particular issues with Steam? Issues they'd like to bring to light, possibly to be encouraged to make a ticket about it, creating a chain reaction to get Steam's guys off their butts?

Dude it's not like nobody is ever sending issues to them. What do you think everyone does when they have an issue with steam? Because generally, they talk to the support staff.

There's not gonna be a chain reaction to get them to stop being lazy, because they're not being lazy. They're not like the rest of Valve. They have one job, to do one thing, and they do it.

Again, I feel like I have to repeat the fact that this is an engine-stopping bug what's fix is about as valid as the Xbox "One" that has existed for more than a decade. Over that decade, people innumerable (though in small amounts per year) have probably lodged complaints about this severely detrimental script that prevents offline play period, but for all their hootin' and hollerin', it doesn't even show up as a miscellaneous item on their FAQ in either Games or Steam Support.

Ten years plus. Read it out loud: ten, years, plus. You can count to it and feel the weight pile on before you hit five. If these people are getting paid and supposedly doing the job they're paid to do, they're doing it wrong. but you're right! I do base that their response, at the very least, will be delayed because I'm most certainly not the only person complaining to them. If they're not lazy, they are indeed busy as fuck-all.

As I mentioned numerous times, it's a tedious, nonsensical, counter-intuitive method to have to manually set your Steam client to 'offline' while connected to the internet, as opposed to it being automatically and constantly available with or without a connection- like it should be. In my Steam ticket, I suggested they develop a file that will recode and 'repair' the system files in your harddrive's Steam folder, changing the interface to force offline mode whenever the network cannot be connected to, and to ignore the fact that you didn't set it while online.

I don't expect to get any positive results because I'm not familiar with the challenges of coding, and I imagine creating a proprietary client retooling data packet for various versions of the Steam browser will be very difficult - come to think of it, they might've spent all this time trying to figure out how to do such a thing without making the browsers cave into themselves like a neutron star - and creating such a thing to give away free to people who don't have reliable or any internet access for their platform would be unappealing to even the most artistic indie developer. Still, I threw the idea out there with fingers crossed!

Seriously, how great would it be if they cranked out a .exe file of some sort that I could download for free to my phone from their website, put it into my computer, hit the button, and watch it instantaneously fix my problems with Steam? It might not make them any cheddar, but it'd definitely score them some brownie points by showing people they give the minimal required amount of damns about their customers. Hell, I'd love them if I could just access my games again, whether or not my current rig can run them!

G-man was saying that they'd get to you. There are an average of about 3 million Steam users online at any given time so it makes sense that it will take Steam Support some time to process your ticket. It's not a conspiracy or anything. The problems on the FAQ are the more common problems people have with Steam not working properly. What you've got going on with your Steam account I can only imagine to be something that doesn't come up in the tickets often enough to warrant a place in the FAQ.

Like I've been saying man, just be patient and they'll get to you.

You keep acting like this is a giant deal that affects everyone ever, but you're honestly the first person I've ever heard of who has this problem constantly. Steam almost always just boots right to offline for me, and very rarely has a problem with it.

So it's not that it's some kind of orwellian problem that they put in maliciously. It is bodaciously just a bug, that some people have, and potentially more people don't. You just got unlucky, and you seem to want to make Valve out to be some kind of horrible monster for it.

I know, I know, but even FEMA wasn't this horrible with response times. I know for a fact I'm not the first guy to report this, and having such a bug in any capacity- be it one person or a thousand, is really bad PR. You'd think they'd want to get rid of it ASAP, or at least prioritize it above updating demos.


Okay, how do I explain this... Much the same way you think I believe this problem effects EVERYBODY in the whole WORLD, I acknowledge it doesn't effect enough people to get it fixed fast. Considering the response time, that's nothing short of a fact.

Just because I'm the first guy you've come across with the problem, does not mean I'm the only one, and just because we're scarce wherever you might hang around on the net, does not make us unimportant. We're gamers the same as you, and it's still a problem worth fixing.

Now since you seem so focused on tearing down my say on the matter, repeatedly going out of your way to paint me as some sort of retarded villain, I'm going to ask you again: would you please leave me alone if you're not going to help? That's what this topic is for, helping me out with my Steam problem. Doesn't mean only I deserve help, but that's what this topic, right here, is for. If you're not here to help, please go.

If you want help, and only help, then you don't make a fourm topic. You use google. However, your intentions seemed to be a discussion and help with a problem. You've been helped, so now we're left with discussion. And from your perspective, apparently you think I'm trying to make you a bad guy here.

Which is honestly entirely wrong. I'm not trying to make you look like a "retarded villian", I'm saying that you are trying to make Valve look like a "retarded villain".

My point is only that you need to calm down and stop getting so... not angry, angry is the wrong word. Rebellious. Rebellious is as close a word I can think of.

Stop getting so rebellious about such a minor thing. This isn't a big deal, and it's sure as hell not something to get all up in arms about. Yes, it's a problem that should be fixed eventually. Turns out guess what though, it's not a massive problem. In fact, it's not even a problem so big that they'd have to do a massive steam update. Since it's an individual problem, not a problem had by the entire community, that's a much harder thing to fix and a much less important thing to fix.

When you treat it like a problem on the same realm as the Xbone's complete and total bullshit, it just comes off as petty. It's not an evil thing for something to have a bug. Most things have it. Once you own a computer, you're gonna see some. In your case especially, it's a bug that's probably mostly on your end somehow, on your specific installation, and that's not a priority or an easy fix. We've given you ways to get around it, we've helped you in every way we can really, and it's been made clear how much this isn't some big evil plot. Yet you continue to say it is.

That's the problem, you're trying to make a mountain out of an anthill. Hilariously enough, even if you think I'm not, I am trying to help you. I'm trying to help you realize how ridiculous of a mindset you have about such a minor issue.

Y'see? You're doing it again! I ask you to either be friendly with me or go away, then you act like I'm being unreasonable. I don't know what else to say. There is no reasoning with you.


Assuming it's totally unreasonable to ask for help from my fellow users on a video gaming webcomic message board, who I'd like to assume are rational and decent people with a sense of humor. Also, just because people are trying to help me doesn't mean that the problem's been fixed, which it hasn't. That argument is invalid and a shallow excuse to harp on me. Plus, if you'd paid attention to the title of this topic ("Time to Fix Steam"), you'd realize the desired subject of discussion is generally what about and why Steam does need to be fixed, so forgive me if your constant defense of them in the face of an engine-breaking problem sticks out as "against the grain."

You wanna make a topic about why I'm wrong and why my complaints are so personally controversial to you? Fine! Free world! Be my guest, but don't come up in here in MY topic, telling me MY problems don't matter because YOU don't think so, and expect me to just take it! If you don't agree with the subject matter here, you could always leave!


Long since established and resolved! Most of the whole "conspiracy" thing was just me being frustrated and trying to make sense of something in a way I knew wasn't true, but it made me feel better. At worst, Valve is incompetantly indifferent.


Duly noted and disagreed with. I can be in however many knots I choose to tie myself in over this, and the fact that the majority ignores the minority's problem only emphasizes that there is something seriously messed up. Because the 99% don't care, it doesn't matter, right? Shit, why even regard me? Statistically, I'm non-existent to you. Why do you feel the need to address the issues, negativelyh or positively, of a figment of the internet's imagination?


Again, exaggerations to make stupid things make sense, even with lies, relieve the stress. The conspiracy thing is a joke to calm myself down. Also, when people get bugs in their computers, they typically have them fixed, typically by the people who made the system with bugs in it! Or does the concept of patches elude you? Because I've seen fixes in big ol' games like Far Cry 3 and Fallout for shit I didn't even know was broken! So let's weigh the severity: almost intangible glitches had by all and hindering NONE, orrr~ offline mode bug that prevents offline access to content experienced in-full by a reasonable few?


Maybe my mindset seems ridiculous to you because it's a problem you don't have! I'm entitled to my frustration because I paid cheddar for games I can't play because Steam is fucked, always has been and will be until they do something about it!

You've made all the points you can, insulting my significance as an individual along the way, so please leave. Your opinions that this isn't important enough to fix or talk about in a positive light, despite my inability to play games that I purchased, are acknowledged and concluded. Unless you want to say that a problem, no matter how small, SHOULD be fixed because it's a fucking problem, you have nothing more to say that I want to discuss.

You have talked as though I don't matter, as if the other people with this problem don't matter, and as if just because you're not interested with our problems that they're not good enough for anyone to consider. I have been as nice and as collected with you as I'm gonna get. You are not welcome in my conversations, so please: Leave me alone.