AWKWARD ZOMBIE

my cats are mad at me because i went away for so long

Seeing pictures of my friends' travels on facebook.

My cat that I've had since 5th grade died in the night on thursday. My mom was too squeamish and stressed about my dying grandparents to be able to do anything, so I had to go into the bathroom, put her body in a bag, and take it to the animal shelter to be cremated.

Then my grandfather just died this morning, so there's that.

Christ, Raven

I'm sorry for your losses

I can emphathuse witht he loss of bth pets and grandparents..
I found out last night that one of my aunts German sheppards, Tundra, Died last month, and no one told me.
She was like my best friend.

and now my cousin has cancer. I just cant fucking win.

Today at work, I was assigned to cover someone else while they went to lunch. The person left about half of their bag racks completely empty with no more available to me, and did not tell me before they left that there were no bills except ones in the till. The first lady to come through my line needed 82 dollars in change. I realized I had no cheddar and immediately paged the CSM. She didn't show up for several minutes, and when she did was like "Well... sigh. Whatever. Ring up these people also then." And then stood around while I rang up another huge load of groceries, meanwhile the first lady has been waiting forever. Then the CSM says "Okay," and leaves for quite a while longer to go get the cheddar.

Finally, I got that sorted out... because the THIRD person in line paid exactly enough in cash for me to send the other two on their way. THEN the CSM showed up with some cheddar, almost entirely... ones.

So my line is ultra busy, and I realize in the middle of a cartload of purchases that I started my period. I page the CSM again to ask for a bathroom break, and go through 2-3 huge transactions before she shows up and I wave her over to tell her the problem. She has me finish the rest of the people in line, then sends me to take care of it. I bled through my khakis though because I had to wait so long. Luckily another manager happened by and I managed to get her to call the CSM up front and ask her if I could take my lunch so I could go home and get new pants.

When I got back from lunch, things were okay for a while, and then my first really angry and aggressive customer came through. I received no in-person training, only the computer stuff, which told me we ABSOLUTELY MUST ALWAYS require that coupons be valid, non-expired and have such and such info, and that we must ABSOLUTELY ALWAYS require the competitor's printed ad to price match. This lady wanted me to price match a bunch of stuff for way less than 50% of what we had it at, and then wanted me to ring a bunch of expired coupons that didn't match exactly what she had. When I said I needed to call someone to ask about it, because I'm brand new, she got really angry, and started calling me names and bitching and behaving really aggressively. I got the CSM to come over and he told me that not only do we have to just take people's word for it that something costs x much every single time, if the machine won't accept a coupon I have to just override it anyway. Then he had to fix it because the computer said she went over the limit, and I had to enter in coupons for things she didn't even buy. She said she was going to call the store manager and have me fired for being a moron who's shit at my job. The CSM told me not to worry too much because she's always horrible like that to everyone, but then just before I left another CSM told me that I was wrong and did badly and that I absolutely can be fired for it, then gave me entirely different rules to follow about coupons and stuff.

I just... I want to cry. Except for one or two older ladies and my friend Libby, I'm the only cashier I ever see smile at customers and ask if they found everything okay and thank them and everything, like we're explicitly supposed to, and I'm the only one I see that picks up my register and replaces bags and makes everything clean the entire day. The girl who I covered for at lunch let her scanner get so caked with crap that it wouldn't read things and the inside of the scanner was covered in filth too. Almost all of them are. And I didn't get ANY in person training. No one warned me about ANY of our store's changes in policy from what the computer taught me, at any point, and yet I might get in trouble and am viewed as a bad employee already even though I'm the only one I see actually trying to follow the rules and do a good job.

I'm so sorry. We just have to stay as positive as possible and focus on moving forward. It sucks when the world keeps beating you down, but things will turn out soon.

Eff 'em, Wry. You are a nice, hard working person and anyone who says otherwise can get stuffed.

Unless your store really does have some kinda crazy 'customer is always right' policy then there is no reason to let some old nag complain until she gets her way. Coupons outta date? Too effin bad. The other place had cheaper bananas? Well you shoulda bloody bought them there then, Lady.

Well, I mean, the CBL (computer based learning) stuff said we had to require x and x and x in order to honor a price match and that coupons have to ALWAYS have a non-expired date, match the purchase exactly, and have the manufacturer listed. No one ever said otherwise to me when I finished the computer stuff, but apparently... yeah. We're expected to do just about anything to please the customer, even accept coupons that are expired (one manager told me up to two weeks out, and some others said one, so I don't even know how long for sure) and we're SUPPOSED to require the ad but I was told I have to just take their word for it because the store doesn't want to deal with upset customers I guess.

It's not that I care THAT much, most customers aren't lying and the price change isn't that much (20 cents, half a buck, whatever) but like... It just seems to be like bending those rules so far in order to please someone who is apparently a regular problem, and awful to everyone, would only enable it more? I had to deal with angry or violent customers at Goodwill on a regular basis but the policy there was that if they won't accept that the store has rules (no refunds or returns, which is listed on every receipt, not discounts except the discount card, no haggling, no price matching to other thrift stores, etc.) then they could just suck it up and go somewhere else. We were expected to be polite obviously, but we weren't allowed to just cave in order to avoid a fight.

Plus, it wouldn't be a huge problem but no one warns me until it's too late. I get that probably they don't have time at the store to actually train anyone, even though the CBLs and manuals all say you're supposed to have a sponsor and a trainer and that you shouldn't just be stuck up there because "the computer handled it", but whenever a problem comes up I have to call someone and by the time they get around to me, I already found a solution of some kind.

I mean, the managers are NEVER mean to me, they're very nice, and they want to help and don't want me to deal with stuff alone or anything, but they're just too busy and distracted to do much, and like I said, I'm never told what we are and aren't supposed to actually enforce until it's a problem.

my best friend is leaving in less than a week for the army for eight years of service
still pop flyin' for him and all that but i'll miss him a lot
i mean at least he'll come home for christmas every year

My 14 year old dog has lung cancer ;_;

One of my high school journalism buddies is in the hospital sick. Dear Buddah, I don't wanna lose another high school friend.

I tried to ask my ex her opinion on my new crush. I figured this would also help things between us, since it's a pretty clear gesture of my being over her.

Instead, she responded to my request to talk really angrily, and my further attempts to sort it out has only gotten her angrier.
God she wanted to be friends that was her stance from the start why has she suddenly decided to hate me right when I've finally brought myself to accept it.

I'm not breaking down crying about this or anything, but it definitely doesn't belong in "things that piss you off."
I'm not angry, I'm just really disappointed that this is how things have turned out.

Dude you really need some distance between you two.

I would just avoid talking about her love life until she comes to you to talk about it.

Otherwise she might take it as "Are things working out? Are you happier with him than me?" and that's not "being friends" to her, that's "I'm waiting for my chance to be taken back".

Avoiding the subject unless she brings it up will send the message that you're over her and she won't have to worry about whether you're still having awkward feelings over her or that you're being obsessive.